CRAZY FOR CANE'S? JOIN THE CANIAC® CLUB!
Get insider info on what’s happening in the Raising Cane’s world and receive members-only benefits like special surprises for your birthday, member anniversary and more!
HOW TO JOIN
1. Head to your local participating Raising Cane’s location and ask a Crewmember for a Caniac Club card.
2. Come right back to this page and click Register Your Card below.
3. Enter your contact info and verify your email address.
4. Once your email is verified, you will receive your first benefit of being a Caniac Club member, a free THE BOX COMBO® meal, in two days!
ALREADY A CANIAC CLUB MEMBER?
Access your Caniac Club account to check for current offers, edit account information or attach a new Caniac Club card.
Go Cardless
Once your Caniac Club account has been registered at ww.caniacclub.com, you can connect your Caniac Club account to your Raising Cane’s mobile and online ordering account to easily view and redeem available offers by scanning the QR Code within the App or placing an order via App or online. See steps below on how to connect accounts.
- Sign up or Log into your Raising Cane’s account online or in our App. Download the Raising Cane's Mobile Appfor on-the-go convenience!
- Go to profile and select My Account
- Select Connect My CANIAC Club Card to link your account*
*Your Caniac Club account email address must be the same as your Raising Cane’s account. If they are different, please update your email address in your Caniac Club account at www.caniacclub.com
Caniac® Club FAQs
Where can I find the Caniac Club Terms and Conditions?
Please click HERE to view the Caniac Club Terms and Conditions.
What is the Caniac Club and what are its benefits?
The Caniac Club is a Customer appreciation program that has been developed to provide our Customers with special benefits for being a member. Some of these benefits include:
- New members receive one (1) free The Box Combo® meal within 48 hours of registering and verifying their email address. A notification email will be sent when the free Box Combo has been loaded onto the card.
- Members receive a free drink on their birthday.
- Members receive a “Buy One, Get One Free” Box Combo on the anniversary of their original sign-up date.
- Occasionally, there are other Caniac Club exclusive offers for food, Caniac Club member-only drawings and giveaways for tickets to concerts, sporting events and/or Cane’s Gear, subject to the Official Club Terms locatedHERE.
You must be opted in to receive emails in order to receive any of the special benefits of being a Caniac Club member.
How do I get a Caniac Club card?
You can visit a participating Raising Cane’s location and ask a Crewmember for a Caniac Club card.
I have not received my free Box Combo meal for registering. When will I receive it?
Your free Box Combo will be loaded onto your Caniac Club card approximately 48 hours after you complete your registration for the Caniac Club and have successfully verified your email. You will receive an email notifying you when your offer has been loaded to your Caniac Club card.
Please ensure that you have opted in to receive emails by logging in to your account HERE. Go to "Log In To Your Account" and select "Yes, I would like to receive emails and exclusive offers from Raising Cane's Caniac Club." This will ensure that you receive notification of your free Box Combo and any future offers loaded onto your account.We also recommend that you add[emailprotected]to your address book to ensure that your spam filter is not preventing you from receiving Caniac Club promotions.
You can also log in to your account HERE to view any offers that are available.
What are visits, and can I redeem them for anything?
A visit is marked on your account every time you swipe your Caniac Club card when making a purchase at a Raising Cane’s. The Caniac Club does not currently give offers based on how many visits you have had in the past or how many purchases you have accumulated.
We are currently exploring ways to further improve the Caniac Club. While we do not reward Caniacs based on number of visits, we are happy to add a visit to your account for tracking purposes if you forgot to swipe your Caniac Club card. Simplycontact uswith the date of your visit and your Caniac Club card number.
Can I use my Caniac Club card benefits with online ordering or within the Raising Cane’s app?
Yes! You can now link your Caniac Club card to your Mobile Ordering account and redeem any available offers when placing an order online or within the app. To link your account, log in to your Raising Cane’s mobile or online ordering account, go to "My Account" and select “ADD EXISTING CANIAC CLUB ACCOUNT.” Your email address for Mobile Ordering must match the email address associated with your Caniac Club account. If they do not match, we suggest updating your email address in your Caniac Club account or calling our Customer Service to help you update your account information.
I lost my Caniac Club card. What do I do?
No problem! You can get a new Caniac Club card and combine it with your current account so you don’t lose your account history.
Just pick up a new Caniac Club card at your favorite Raising Cane’s location and ask a Crewmember to activate the Caniac Club card. Then log in to your account HERE and combine your new Caniac Club card to your existing account and continue receiving the benefits of being a member of the Caniac Club.
Here are the exact procedures to follow:
- Visit a participating Raising Cane’s and ask a Crewmember to activate a new Caniac Club card. This must occur in order to add it to your existing account.
- Log in to your Caniac Club account.
- Click the “Add Card” button and enter your new Caniac Club card number.
- Click “Submit” to confirm you would like to merge the new card to your account.
- Continue enjoying the benefits of the Caniac Club with your new Caniac Club card!
I am receiving error messages when I complete the registration form.
If you are receiving error messages, it might be because the username already exists. Also, make sure all required fields are completed.
How long will it take to receive my Box Combo?
Within 48 hours after completing your registration and validating your email address, you will receive an email notification that your Box Combo has been loaded onto your Caniac Club card.
How do I redeem my offers?
All offers will be loaded onto your Caniac Club account and can be redeemed by swiping your Caniac Club card at your Raising Cane’s Restaurant. If you have your account linked to your Mobile Ordering account, you can redeem when placing an order online or by asking a Crewmember to scan your digital QR Code within the Raising Cane's app.
How will I know my Caniac Club card has been loaded with an offer?
All offers are communicated via email. Raising Cane’s will send you an email to the email address associated with your account notifying you when you have an available offer and when it will expire. You must be opted in to receive offer emails for us to notify you of these offers and for the offer to be loaded to your Caniac Club card.
Will you sell the personal information I supply when I register for the Caniac Club?
No. The information we receive will not be sold or used for any other purpose than the Caniac Club.
What happens if I forget my Caniac Club card at home, but I know I have a reward on it – can it be redeemed?
Unfortunately, our system will only allow us to redeem an offer with your physical Caniac Club card or by showing your digital QR Code within the Raising Cane’s online ordering account or app. We are unable to look up your account via phone number or email address at the Restaurant.
I forgot my password. How do I get a new one?
Simply go to the Caniac Club account login screen and click the ‘forgot password’ link.
Other questions?
If you have any other questions regarding the Caniac Club, please visit theCaniac Club page orcontact us.
View all FAQs
PICK UP YOUR CANIAC CLUB CARD TODAY!
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