Project Associate for SMILE (Duty Station: Ambon, Maluku) (2024)

Background

Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. Learn more at undp.org or follow at @UNDP.

Indonesia has demonstrated its preparedness in rolling-out COVID19 vaccination program and take an active global role from there. At that time, the Ministry of Health (MoH) adopt “One Health Data” approach in monitoring and digitizing the vaccination process by working synergistically with the Ministry of Communication and Information in registration phase (PEDULI LINDUNGI system), UNDP in supply-chain management of vaccines and related logistics (SMILE system) as well as with BPJS/the National Social Security Body in individual registry of vaccinated people (P-CARE system). As per 01 February 2023, the MoH has been managing data of COVID19 vaccine distribution of 454,4 million doses from provincial level down to 12,000 health facilities. Given the significant achievements from COVID19 vaccination, Directorate of Immunization built similar integrated approach for routine immunization by synergizing SMILE system (Sistem Monitoring Imunisasi dan Logistik Elektronik) and ASIK (Aplikasi Sehat Indonesiaku) system (a P-CARE mirroring system, but now developed by the MoH). Directorate General of Communicable Diseases Prevention and Control, Directorate of Immunization, Directorate General of Pharmaceutical and Medical Devices, Directorate of Pharmaceutical Management and Services, Data Center and Information, Digital Transformation Office as well as UNDP become more closely hand-in-hand in eliminating fragmentation by improving more integrated data visibility between logistics and beneficiaries of immunization program. UNDP has become more mature in assisting the MoH with SMILE system to plan the distribution, anticipate stock out, minimize expired vaccines due to neglection, and track the disposed vaccines at all levels transparently and real-time. Apart from immunization, there are still potential threats to Indonesia on health logistics insufficiency and inequity across the region. Medical and laboratory logistics is important to ensure that people receive the best possible early detection and care diseases in a timely manner. Therefore, supply-chain management for non-vaccine health commodities including laboratory supplies are still in the MoH health transformation agenda.

In late 2022, the MoH will roll out end-to-end supply chain management system where SMILE take part in monitoring the distribution, consumption, to disposal from manufacturer until the last mile within the chain. The Directorate of Pharmaceutical Management and Services decided to start the innovation of digitizing end to end supply-chain management in Aids, Tuberculosis, Malaria (ATM) programs, then leverage it to all programs across public and private health facilities. The expansion of SMILE will likely strengthen governance, capacity and efficiencies of procurement and management of health-related commodities.

The program will focus on support to the Ministry of Health to address challenges in supply-chain management of medical commodities with four Outcomes and four Outputs, as follows:

Outcomes

  • Optimized distribution efficiency, projection and planning improved cost savings and enhanced reliability of the national procurement and supply chain system for HIV (Human Immunodeficiency Virus), malaria and TB (Tuberculosis) health commodities across all tiers of public and private healthcare sectors
  • Improved availability, access and coverage of essential drugs and diagnostics at community health center, sustaining capacity of health and laboratory facilities to deliver TB, malaria and HIV prevention and treatment programs,
  • Improved accountability, transparency and integrity of the health supply chain, and empowering frontline health workers with more control and oversight over the prevention, treatment, and care services they provide.
  • Efficient processes and enabling environment to regulate and manage healthcare and laboratory waste, towards a more sustainable and resilient human and environmental health system

Outputs

  • Introduction and scale up of the SMILE digital technology, a cloud-based electronic logistics management information system (e-LMIS), for tracking health and laboratory commodities, as well as healthcare waste, across malaria, TB and HIV programs.
  • Comprehensive online dashboard for real-time visualization, data analytics and forecasting of key operational information and performance indicators, to inform planning and decision-making for supply chain and healthcare waste management at all levels.
  • Strengthened institutional and workforce capacities on the use of the SMILE dashboards and application in health centers and health services, laboratories and across the healthcare waste chain network; and expanded number of active users and flow of transactions from Primary Health Care into SMILE system.

National policies, SOPs, strategies and manuals/guidelines for the national health products procurement and supply chain management systems that include the use of a cloud-based eLMIS (SMILE) in logistic chain management of HIV, TB and malaria health commodities, laboratory supplies and healthcare waste.

Under the overall guidance of the Project Officer, the Project Associate for SMILE for Maluku Region provides project support services in ensuring regional coordinator under his/her supervision prepare regular data reporting on supply-chain management for medical commodities especially ATM, vaccines and health care waste and apply the monitoring framework as set up in the project document, in line with prevailing internal monitoring guidelines and ensure reporting arrangements are in place and are being implemented to ensure that the reporting requirements are met in a timely manner. She/He will also work in close collaboration with Government officials, and other relevant stakeholders to successfully implement the UNDP project/programme.

Duties and Responsibilities

Support the project team to ensure effective project planning and implementation focusing on achievement of the following results:

  • Coordination of project planning and preparation work for, typically, a large and highly complex component of the project initiatives;
  • Analysis, researches, summary and presentation of basic information/data on specific project and related topics;
  • Preparation for project documents and submission to relevant parties for approval by relevant parties
  • Provide effective supervisory role to assistant / clerical level in implementation of project standard operating procedures in line with the government and UNDP’s regulations;

Support the effective reporting on progress of project implementation.

  • Prepare budget revisions, provide support to the preparation of annual work plans as well as project meetings, audit, operational and financial closure of a project.
  • Support the preparation of annual reports, in line with the monitoring and reporting guidelines and present it to the project team in timely manner;
  • Monitor project activities, drafts related status reports, identify shortfalls in delivery, budget overruns, etc., and brings to the attention of management
  • Provide administrative support for preparation of high quality and results oriented progress reports.

Participate to strategic partnerships, communication, and support to the implementation of resource mobilization.

  • Support in updating database of the relevant public and development partners private sector, civil society and other stakeholders who are counterparts for the project;
  • In coordination with UNDP’s Communication unit and other relevant counterpart communications department, support documentation of the project activities as a tool to communicate results, deepen stakeholder knowledge and buy-in to the project, and resource mobilization for the project.

Ensure knowledge building and knowledge sharing focusing on achievement of the following results:

  • Regular capacity development and trainings to relevant staff of the country partners on finance, procurement and/or any other administrative rules/regulations;
  • Provide proper information to the PR team on any financial/administrative rules in UNDP whenever required to support any meetings/training/workshops;
  • Synthesis of lessons learned and best practices on Finance and any other operations issues;
  • Participation in the trainings for the operations/ projects staff, and contribute to knowledge networks and communities of practice;
  • Ensure active participation in learning and knowledge sharing in gender analysis and gender mainstreaming.

The incumbent of the position should avoid any kind of discriminatory behaviour including gender discrimination and ensure that:

  • Human rights and gender equality is prioritized as an ethical principle within all actions.
  • Activities are designed and implemented in accordance with “Social and Environmental standards of UNDP”;
  • Any kind of diversities based on ethnicity, age, sexual orientation, disability, religion, class, gender is respected within all implementations including data production.
  • Inclusive approach is reflected within all actions and implementations, in that sense an enabling and accessible setup in various senses such as disability gender language barrier is created

The direct supervisor of these activities is Project Officer of SMILE Teams. She/He will work closely and report to the Project Officer, Technical Specialist/Project Manager and Project Associate for Central West and East. The Project Associate is expected to be in regular contact with the Project Officer for Central West and East as well as to update and to report on his/her progress.

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Competencies

Core competencies:

  • Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
  • Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
  • Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
  • Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
  • Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
  • Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
  • Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies:

2030 Agenda : People

  • Gender: Gender Mainstreaming

2030 Agenda: Engagement and Effectiveness

  • Innovation: Technology and Innovation

Ethics

  • UN policy knowledge – ethics: Knowledge and understanding of the UN Staff; Regulations and Rules and other policies relating to ethics and integrity

Business Management

  • Digital Awareness and Literacy: Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed.
  • Communication: Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience; Ability to manage communications internally and externally, through media, social media and other appropriate channels.
  • Working with Evidence and Data: Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.

Required Skills and Experience

Education:

  • Secondary Education is required, or
  • A University degree (Bachelor´s Degree) in Statistics/Public Health/Social Science/Information Technology/International/Linguistic or other related relevant field will be given due consideration, but it is not a requirement.

Experience:

  • Minimum 7 years (with Secondary Education) or 4 years (with Bachelor´s degree) of professional experience in the field of development, project management, or relevant related field.
  • Full time availability for project management support duties is essential.
  • Experience in the use of computers, office software packages (MS Word, Excel, etc.) and web-based management systems, and advanced knowledge of spreadsheet and database packages.
  • Has experience in the working environment with the government officers and/or project management unit at theMinistry
  • Experience with UN/UNDP procedures would be desirable;
  • Experience in the field of development preferably in health
  • Experience in health program information; in relate with mobile phone application on immunization, nutrition/stunting, TB, community led total sanitation (STBM) and HIV areas would be necessary
  • Experience in handling of web based management system would be preferable.
  • Good interpersonal and team-building skills/experience.
  • Has excellent communication skills/experience and conflict resolution competency to mediate inter-group dynamics and mediate conflict of interest
  • Ability/experience to work in a team.

Required Languages:

  • Fluency in written and spoken English is an absolute necessity;
  • Fluency in written and spoken Bahasa Indonesia is required.

Disclaimer

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

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Project Associate for SMILE (Duty Station: Ambon, Maluku) (2024)

References

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