Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 126,175 ratings
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Problems in the last 24 hours in Longmeadow, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Longmeadow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (60%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Longmeadow, Hampden County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:West Springfield, Springfield, Feeding Hills, Chicopee, Holyoke, Enfield, Indian Orchard, Westfield and East Windsor.
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| City | Problem Type | Report Time |
|---|---|---|
 West Springfield | Internet | |
| Springfield | Internet | |
| Feeding Hills | TV | |
| Springfield | Phone | |
| West Springfield | Internet | |
| Chicopee | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Longmeadow, Massachusetts
Latest outage, problems and issue reports in Longmeadow and nearby locations:
- Kathy Bates☦07🇬🇷🇮🇹Sixx ♋ 🐶MikaBitch🐶 (@Kathy07SixxJJ) reported fromSpringfield, Massachusetts
@comcast please have customer retention call me
- The Beast DjLimelite (@DjLimeliteBR) reported fromSpringfield, Massachusetts
@CallofDuty @Xbox @Xfinity tf going on with yall services... **** keeps singing out and updating
- Jayson Sanchez | J Fonz ⚡️ (@JaySan2k1) reported fromSpringfield, Massachusetts
@comcast did you know your #comcast #customerservice is horrible? We waited 25 min to speak with someone... then got transferred twice because the agents didn’t understand what our inquiries were... @comcastcares
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Wow, @Xfinity sure is quiet tonight while its internet service in at least the northeastern US is broken. Less than 2Mbps down on a 300Mbps plan, and I’m not alone. What’s happening in Philly? Any public acknowledgement? Any “We’re working on it?” No? Nothing?
- Joel McAuliffe (@JoelforChicopee) reported fromChicopee Falls, Massachusetts
In Chicopee, we know first-hand how big corporate monopolies like Charter Spectrum do business — and it’s the same for Comcast, Verizon, and all the others. They force people to pay ridiculous prices in exchange for poor service because they know consumers have no other options.
- Chris O’Brien 🤙🏻 #Billsmafia (@ChrisOB413) reported fromSpringfield, Massachusetts
@Xfinity so help me God, why am I getting terrible internet AGAIN?!
- Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts
@PinkGlitterRain @JaniceKapner @TMobile Nice! Xfinity mobile uses Verizon cell service and they don't have a down payment for pre-ordering the Note 20 Ultra. I wish I was a celebrity so more people could read this
- Julieee (@DancerJulieee) reported fromSpringfield, Massachusetts
@Xfinity I have experienced awful internet for two months now and have been on the phone with your support team every other day. Nothing has been resolved. I’m a teacher doing remote learning and I need my internet working
- Ashley W (@ashleyweidner) reported fromEllington, Connecticut
@Xfinity your customer service is soooo difficult to contact. I have tried twice to get a new account and was just disconnected again. Can someone PLEASE help me?
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity my wifi is down AGAIN
- Matt Castonguay (@MCastonguay27) reported fromWest Springfield, Massachusetts
@comcast is the WORST company on the planet to deal with. THAT is a hill I’m willing to die on. 6 HOURS. 6 hours today on multiple phone calls and in-person. No hyperbole — would rather nail myself to a burning building than deal with this dumpster fire company.
- Brady Laubscher (@BradyLaubscher) reported fromSimsbury Center, Connecticut
@comcast can I get my cable back please ?!?!! Or a big credit on my account for the last week of no service after the storm.
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Having to miss at least a day of work because of @Xfinity problems is incredibly frustrating. Had to cancel an extra help session with some students and am leaving the teachers I work with in a rough spot.
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
The Comcast girl just said “ I’ve noticed you’ve called everyday about the same issue “ so why haven’t you sent out a technician blood
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
@Xfinity A tech visit is already scheduled for tomorrow AM, which will hopefully solve the problem. Connectivity has been inconsistent since the service began a little over a month ago, and phone/chat tech has no idea why.
- Mara Chapin (@marachapin) reported fromLudlow Center, Massachusetts
@kaaaaylee Same! It’s a dish service or spectrum/xfinity in wmass. My hometown is starting their own fiber through the electric company, which is pretty awesome. But Spectrum is the worst by far... outdated cable, terrible pricing and outages without warning.
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
I think Xfinity is legit stumped, because speeds directing to Xfinity-related servers are still just fine. But YouTube is broken. Some websites don’t work. I’m afraid to turn on my Xbox One or Switch, since they probably can’t connect at dial-up speeds.
- Scott Greene (@Scotty_Ballgame) reported fromLongmeadow, Massachusetts
Can someone in the know please explain to me how this @WWENetwork on @peaco*ckTV works? I get Peaco*ck as part of my @Xfinity package. I've also been paying $9.99/month for #WWENetwork. Do I need to keep paying for Network since I have Peaco*ck? Is app diff from what's on Peaco*ck?
- Eileen Flaherty (@ebf19) reported fromWest Springfield, Massachusetts
@Xfinity could possibly be the worst cable provider. I have been working to gain access to the @usabasketball men’s game on @peaco*ckTV that we have in our current plan for the past two hours and still nothing. This is ridiculous
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity has had four, I’m now waiting on my fifth technician to come fix the WiFi at my house. And it’s the same problem every single time. Please count your days.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Chris Brewer (@iamchrisbrewer) reported
Hey @Xfinity. Your service is terrible. My home internet has been down for a week. Tech visited yesterday, said problem was with the tap on the pole out in the alley. Said another tech would have to come by this morning. Problem is not fixed and I still have no internet. Help me.
- Prodigal Son of Atlas (@reihtnag) reported
I bought Nintendo online today the whole year subscription again. I regretted it so much. I hate @NintendoAmerica you guys have billions of dollars and cant make some decent net code. And it ain't me coz I got super fast internet from Xfinity now. **** yall
- 🧞♂️ (@NiWil_) reported
Xfinity is robbing me day after day this **** is sickening
- Zamnight (@zamnight) reported
I'm sure this $450 will sting as they crawl back to investors like Nike, Google, Intel, Comcast, Amazon, Moda, and Chase to recoup the horrible losses. This will sure teach them a lesson.
- Owner of Glamour Hair (@_RoyalHighness) reported
@Xfinity @comcastcares @comcast I’m being told by customer service that there is no way to reimburse my bill even though you guys are failing to provide me the services I am paying for. Is this true? That is not legal.
- Shan (@GoatGirlShan) reported
@Xfinity @comcastcares A tech came today and fixed everything! It was apparently a noise issue somewhere. All good.
- Dan Schuman (@SoSchuylkill) reported
Ed Snider would never approve such mediocrity. They were a perennial playoff team with him at the helm. Now? It doesn’t look like Comcast (or the team) cares.
- Bob Andrews (@Rfa6437) reported
F you #xfinity for shutting down my area right when the draft starts. No wonder everyone hates you
- Adam 'Khudak' Bressler, Man of Soft and Hardware. (@AdamBressler) reported
Getting internet and TV with 290 channels with Dish for the same price as just internet with Comcast. Walk away and bundle down for more.
- theinfamousjenna (@jennamsp) reported
@comcastcares I think y’all are probably aware- but there is some kind of issue with the cable in Nashville TN. Screen is extremely pixelated, and we can’t change channels.
